We understand the importance of users’ personal information, comply with relevant laws and regulations such as the “Personal Information Protection Law,” and always respect and protect the security of users’ personal information. We will collect, store, maintain, and use your personal information so that we can provide better access to utility programs or services. Therefore, we disclose how we use and store your personal information to ensure security through our privacy terms.
1. Collect Information
It is regarded that you agree to our collection of your personal information upon your registration, trade, or use of our services, that is, we have obtained your permission. We will not use fraudulent or improper means to collect your personal information, and will not ask you to provide relevant information beyond the scope of terms. The main purpose of collecting your personal information is to facilitate communication with you and provide better services. The personal information collected may include: name, contact information, email address, country and region information, social media account, transaction information, the copy of your identification information, ID number issued by the government, passport number, any information related to your device or internet service (such as IP address and MAC number), and in case of special services may require you to provide a bank account and other related information.
Your personal information will be used to:
2.1 Collect in the transaction process, and we will process the personal information you provide to us;
2.2 Verify and confirm the real information to avoid fraudulent behavior of relevant users;
2.3 Verify as legitimate citizens since we have adopted international standards to prevent money laundering and other improper activities;
2.4 Inform you of revisions to relevant terms and policies;
2.5 Communicate timely in case of emergency;
2.6 Follow the requirements of relevant departments and institutions in the national government;
2.7 Support customized service for users;
2.8 Facilitate communication with us to instantly enjoy relevant services and win prizes during events;
2.9 Meet the requirement of relevant laws and regulations;
2.10 Analyze the operation of our platform to provide better function and product.
3. Personal information security protection
We will not use your personal information for other purposes, sell, or disclose information to any third party (except third-party security partners related to service) without your permission; we will decentralize your personal information to ensure your information is safely stored in case of the risk of loss, damage, tampering, or leakage, etc.; we encrypt, store, and manage your information with SSL technology, and only you can use and modify it, unauthorized persons will be restricted from accessing your information; in addition, our team's internal autonomy will protect the security of your personal information from leakage, tampering, etc., to the greatest extent.
In accordance with local laws and legal procedures, if we are required to provide your personal information by the local government or judicial authority in special conditions, we will disclose your personal information as required.
4. Personal Information Setting
5.1 You voluntarily consent to disclose personal data to us;
5.2 If we are unable to send information in time, log in, or enjoy the service due to the wrong information you disclosed to us, we do not assume economic or legal responsibility. You can correct the wrong information in time when you discover the wrong information;
6. Privacy and Questions
Your ID and password are kept by yourself. Please keep your password safe at all times and do not disclose it to others. If you find your password is leaked, information is abnormal, or have any questions or suggestions about our privacy terms, please contact us via support email.